Do you need to update your military ID card? Maybe a member of your family is getting their first ID card. Well here is some information to hopefully make the transaction a smooth one.
First, the military ID card customer service office is located at 8011 Tampa Point Blvd., Building 373, MacDill AFB. You can follow the signs found along Bayshore drive. The office is closed on the third Monday of every month to all customers.
The best way to get an ID or CAC card is to make an appointment. By clicking on this appointment button you will be able to view what times and dates are available. If you are getting more than one ID card you will have to book an appointment for each member of your party. Also if you are more than 15 minutes late you forfeit your appointment. Make sure you jot down your confirmation number in case you need it to cancel or reschedule your appointment. If you have any questions on this you can give the customer service office a call at 813-828-6673.
The MacDill AFB customer service office does offer walk in service on a limited schedule. You can use the walk in service Mondays from 7:30a.m. until 11:00a.m. Tuesday thru Friday you can walk in from 7:30a.m. until 9:30a.m.
The ID office does offer military priority Monday thru Friday from 7:30a.m.-9:30a.m. This is only for the military member if you need to bring in dependents they will need to use the walk in service or make appointments on line.
Tips for making the transaction go smoothly:
- Bring all required documents.
- Have 2 forms of valid ID (a Veterans Affairs ID will not be accepted)
- Make sure you have updated all of you DEERS information before arriving
- If your sponsor will not be accompanying you make sure to have a valid “General/Special” Power of Attorney or a signed and notarized DD form 1172-2.
For more information on what to bring , what services are offered and when to use the office go to information.
Getting a new ID card for many military families can be stressful and yet exciting for those getting their first card. As a military dependent turning 10 and getting your first ID card was something we all looked forward to! Using the above information and planning ahead should make it a little less stressful. Maybe you can grab lunch at one of the food-trucks on base!
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